/* Customer service guide pages — scoped under .pcs.
   Loaded by FactoryToRetailer, ShoppingGuide, Returns. Do not edit global CSS. */

.pcs {
    --pcs-orange: #f47b3b;
    --pcs-orange-deep: #ed5d43;
    --pcs-orange-dark: #d45e22;
    --pcs-orange-light: #ff9b3d;
    --pcs-ink: #1f2a3a;
    --pcs-text: #212121;
    --pcs-muted: #6b7484;
    --pcs-border: #e7ecf2;
    --pcs-surface: #ffffff;
    --pcs-bg: #f6f1eb;
    --pcs-cream: #fff8f2;
    --pcs-chip: #f8f9fb;
    --pcs-radius: 18px;
    --pcs-radius-sm: 14px;
    --pcs-shadow: 0 1px 2px rgba(38, 50, 68, 0.05);
    --pcs-shadow-soft: 0 1px 0 rgba(255, 255, 255, 0.82) inset, 0 10px 28px rgba(0, 0, 0, 0.06);
    --pcs-focus: 0 0 0 3px rgba(244, 123, 59, 0.28);

    position: relative;
    box-sizing: border-box;
    direction: rtl;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    overflow-x: hidden;
    padding: 16px 0 112px;
    color: var(--pcs-text);
    background:
        radial-gradient(ellipse 70% 34% at 78% -10%, rgba(255, 155, 61, 0.14), transparent 60%),
        radial-gradient(ellipse 46% 26% at 6% 20%, rgba(31, 42, 58, 0.05), transparent 55%),
        linear-gradient(180deg, #fff8f2 0%, var(--pcs-bg) 46%, #efe6de 100%);
}

.pcs *,
.pcs *::before,
.pcs *::after {
    box-sizing: border-box;
}

.pcs a:focus-visible,
.pcs button:focus-visible,
.pcs video:focus-visible {
    outline: none;
    box-shadow: var(--pcs-focus);
}

.pcs-container {
    width: 100%;
    max-width: 880px;
    min-width: 0;
    margin-left: auto;
    margin-right: auto;
    padding: 0 16px;
}

.pcs-hero {
    margin: 0 0 20px;
    min-width: 0;
}

.pcs-pagehead__kicker {
    margin: 0 0 4px;
    color: var(--pcs-muted);
    font-size: 0.75rem;
    font-weight: 700;
    letter-spacing: 0.01em;
}

.pcs-pagehead__title {
    margin: 0;
    color: var(--pcs-ink);
    font-size: 1.35rem;
    font-weight: 800;
    line-height: 1.45;
    overflow-wrap: anywhere;
}

.pcs-hero__lead {
    margin: 14px 0 0;
    max-width: 42rem;
    color: var(--pcs-ink);
    font-size: 0.975rem;
    font-weight: 600;
    line-height: 1.9;
}

.pcs-section {
    margin: 0;
    min-width: 0;
}

.pcs-video {
    overflow: hidden;
    background: var(--pcs-surface);
    border: 1px solid var(--pcs-border);
    border-radius: var(--pcs-radius);
    box-shadow: var(--pcs-shadow-soft);
}

.pcs-video__player {
    display: block;
    width: 100%;
    max-width: 100%;
    height: auto;
    aspect-ratio: 16 / 9;
    background: #121820;
}

.pcs-video__placeholder {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 8px;
    min-height: 220px;
    padding: 36px 20px;
    text-align: center;
    background:
        linear-gradient(180deg, rgba(255, 248, 242, 0.9), rgba(248, 249, 251, 0.96)),
        radial-gradient(circle at 50% 0%, rgba(255, 155, 61, 0.12), transparent 58%);
}

.pcs-video__placeholder-icon {
    display: inline-block;
    width: 56px;
    height: 56px;
    margin-bottom: 4px;
    border-radius: 50%;
    background:
        linear-gradient(135deg, var(--pcs-orange-light), var(--pcs-orange-deep));
    box-shadow: 0 10px 22px rgba(244, 123, 59, 0.28);
    position: relative;
}

.pcs-video__placeholder-icon::after {
    content: "";
    position: absolute;
    top: 50%;
    left: 52%;
    width: 0;
    height: 0;
    border-style: solid;
    border-width: 9px 0 9px 14px;
    border-color: transparent transparent transparent #fff;
    transform: translate(-40%, -50%);
}

.pcs-video__placeholder-title {
    margin: 0;
    color: var(--pcs-ink);
    font-size: 1rem;
    font-weight: 800;
    line-height: 1.5;
}

.pcs-video__placeholder-text {
    margin: 0;
    max-width: 28rem;
    color: var(--pcs-muted);
    font-size: 0.875rem;
    font-weight: 600;
    line-height: 1.7;
}

@media (max-width: 575.98px) {
    .pcs {
        padding-top: 12px;
    }

    .pcs-container {
        padding-left: 12px;
        padding-right: 12px;
    }

    .pcs-pagehead__title {
        font-size: 1.15rem;
    }

    .pcs-hero__lead {
        font-size: 0.9rem;
        line-height: 1.8;
    }

    .pcs-video__placeholder {
        min-height: 180px;
        padding: 28px 16px;
    }
}

@media (min-width: 768px) {
    .pcs {
        padding-top: 24px;
    }

    .pcs-pagehead__title {
        font-size: 1.6rem;
    }

    .pcs-hero {
        margin-bottom: 24px;
    }

    .pcs-video__placeholder {
        min-height: 280px;
    }
}